Dependable Umbraco support from a Platinum Partner
We provide long-term Umbraco support, upgrades, and guidance for teams that need stability, responsiveness, and a partner who knows the platform deeply.
We help organizations reduce risk, modernize confidently, and get long-term value from Umbraco through thoughtful upgrades, dependable support, and well-designed digital experiences.
Why Umbraco Platinum matters for your project
Choosing an Umbraco partner isn’t just about development skill. It’s about trust, continuity, and knowing you have backup when things get complex.
As a Platinum Partner, ProWorks offers advantages that directly benefit your team:
- Direct escalation paths to Umbraco HQ when critical issues arise
- Certified Umbraco experts with hands-on experience across multiple major versions
- Early access to partner guidance and best practices, not just public docs
- Proven delivery for complex and regulated organizations, including credit unions, insurers, manufacturers, and public entities
Platinum status reflects sustained delivery quality, community involvement, and deep platform expertise. It’s earned, not applied for.
What we deliver with Umbraco
We focus on the areas where organizations most often need help and where experience matters most.
Upgrades & Migrations (Umbraco 7/8/9/10 → 17 LTS and beyond)
Upgrade projects are about risk management, not just version numbers.
Our approach includes:
- Upgrade audits and risk assessments
- Clear migration paths and rollback strategies
- Content, media, and custom code migration
- Testing plans that protect editors and production workflows
Support & Retainers
We provide long-term Umbraco support for teams that want stability and a trusted partner on call.
Support retainers can include:
- Guaranteed response SLAs
- Proactive maintenance and security updates
- Ongoing enhancements and backlog support
- Strategic guidance as Umbraco evolves
New Builds & Redesigns
We design and build Umbraco sites that balance structure with editorial flexibility.
- Modern block-based architectures
- Thoughtful editor experience and workflows
- Scalable component libraries
- Accessibility and performance best practices
Integrations & Composable DXP
We regularly integrate Umbraco with enterprise systems, including:
- CRM and marketing automation platforms
- DAM and asset pipelines
- Single sign-on (SSO)
- Custom APIs and line-of-business systems
Umbraco Cloud & Hosting
We support teams running Umbraco in the cloud with:
- CI/CD pipelines and environment management
- Cost and performance optimization
- Release and deployment workflows
- Long-term platform planning
Getting started
If you’re evaluating an Umbraco upgrade, planning a new build, or looking for dependable long-term support, we’re happy to help.
- Book a 30-minute Umbraco upgrade assessment
- Talk to us about support retainers
- Or contact us to discuss your specific goals
We’ll meet you where you are and recommend the right next step, even if that means doing less.
FAQs
What is an Umbraco Platinum Partner?
An Umbraco Platinum Partner is a top-tier agency recognized by Umbraco for consistent delivery quality, certified expertise, and active community involvement. Platinum status reflects long-term experience delivering and supporting Umbraco projects.
Do you handle upgrades from older Umbraco versions?
Yes. We regularly upgrade sites from Umbraco 7, 8, 9, and 10 to modern LTS versions, including Umbraco 17. Our upgrade approach focuses on reducing risk and avoiding disruption for editors and users.
Can you support our existing Umbraco site?
Absolutely. We offer ongoing support retainers for existing Umbraco sites, regardless of whether we originally built them. Support typically includes maintenance, security updates, and planned enhancements.
Do you work with Umbraco Cloud?
Yes. We work with Umbraco Cloud for both new builds and upgrades, helping teams benefit from automated deployments, consistent environments, and simplified hosting. We also support ongoing maintenance and enhancements for Cloud-based sites.
