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Support Service Contracts

ProWorks Chart for ASP.NET

ProWorks Chart for Windows

Flipper Graph ASP

Flipper Graph Control

Flipper CAD Control

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Purchase Service Contracts

Flipper Graph ASP Service Contract
Flipper Graph Control Service Contract
Flipper CAD Control Service Contract


Flipper Graph ASP Service Contract

Benefits
  • Email support
  • Phone support available 9 AM - 5 PM Pacific Standard Time, Mon - Fri
  • 24 hour response time Mon - Fri
  • Minimum of 2 service pack updates with fixes and enhancements
Term and Cost
  • One Year Term
  • 1 key contact is required for all support communications
  • $349 per server license
Enterprise Service Contract
  • One year term
  • Includes support for all licenses and any number of developers
  • $1500 per enterprise
Key Contact Requirement
In order to provide effective and efficient support, Flipper Graph ASP service contracts require a single support contact to act as the primary contact for all support issues. All support information will be sent to and from the key contact in order to avoid confusion.


Flipper Graph Control Service Contract

Benefits
  • Email support
  • Phone support available 9 AM - 5 PM Pacific Standard Time, Mon - Fri
  • 24 hour response time Mon - Fri
  • Minimum of 2 service pack updates with fixes and enhancements
Term and Cost
  • One year term
  • $199 per developer license


Flipper CAD Control Service Contract

Benefits
  • Email support
  • Phone support available 9 AM - 5 PM Pacific Standard Time, Mon - Fri
  • 24 hour response time Mon - Fri
  • 1 service pack updates with fixes
Term and Cost
  • One year term
  • $299 per developer license
 

 
Customer Comments
"...it has saved us hours of programming time! I would also like to commend you on your level of technical support etc. - outstanding!"

Clive Seager
Revolution Education Ltd

"ProWorks technical support has addressed my problems and if I didn’t understand what they were getting at, they sent me examples….They have answered the phone every time I called and replied timely with every email. I would recommend this product to anyone trying to accomplish serious graphing in their application. "

Fred Schmidt
Nexxus Gate, LLC

"I really appreciate the quality and programming ease of the control and the excellent technical support you provide. "

Jeff Pagley
Stark Truss Company, Inc.