As a web professional, how can you measure that your clients are pleased with what you are doing? Simple. Cookies. No not that kind of cookie. Home made delicious mouse cookies with almond ears and pretzel tails personally delivered to your office. You know you want some.
Thank you to Gloria Pozniak of Pozniak Pottery who will [...]
Posts Tagged ‘relationship’
Measuring Success with Cookies
Customer Service and Emotional Investment
Repairing relationships feels great. I took me a while (too long) to get over my own emotional immaturity to realize that I was mistreating a customer. The “aha moment” for me occurred as I was writing a comment regarding service and customer relations on Eric Stoller’s blog. It was clear to me that I needed [...]