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Posts Tagged ‘customers’

Save Money with Ten Questions About Your Website Project

If you are the owner of a website and/or you are considering a re-design or a new build, here is list of ten questions that can help you save money.
A good web professional should be asking you questions like these as part of their service. But frankly, I would advise you to consider these questions ahead of time for the following [...]

Measuring Success with Cookies

As a web professional, how can you measure that your clients are pleased with what you are doing? Simple. Cookies. No not that kind of cookie. Home made delicious mouse cookies with almond ears and pretzel tails personally delivered to your office. You know you want some.
Thank you to Gloria Pozniak of Pozniak Pottery who will [...]

Customer Service and Emotional Investment

Repairing relationships feels great. I took me a while (too long) to get over my own emotional immaturity to realize that I was mistreating a customer. The “aha moment” for me occurred as I was writing a comment regarding service and customer relations on Eric Stoller’s blog. It was clear to me that I needed [...]