Jen Grant and Matt Riopelle Lead Social Media for Business in Corvallis

socialTwo social media professionals from the Albany-Corvallis area, Matt Riopelle and Jennifer Grant joined the Social Media for Business group today to lead a discussion titled "Put Down the Megaphone, How to Talk Social."

The turn out was fantastic. I didn't do a head count but we did have people standing and sitting on the floor, which I love for all the best reasons.

There is definitely something to be said for giving your peers the stage.

Highlight notes from the session:

  • On subject matter: "What would you talk about if you took your customers out for lunch?" ~ JG
  • "Turn a bad experience into a positive expereince with transparency." ~ MR
  • On why people follow your business: "We want a backstage pass." ~ JG
  • Google blog search and real-time results are good for finding people related to your market to engage with.
  • Jen Grant loves location based social media and FourSquare.com.

I also promised to share a link to the section on Yelp.com on the topic of responding to reviews (good and bad): Yelp on responding to reviews

Did you attend? What were some of your favorite points and takeaways?

Author

Loyan Roylance

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