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Posts from ‘March, 2009’

Customer Service and Emotional Investment

Repairing relationships feels great. I took me a while (too long) to get over my own emotional immaturity to realize that I was mistreating a customer. The “aha moment” for me occurred as I was writing a comment regarding service and customer relations on Eric Stoller’s blog. It was clear to me that I needed [...]

The Power of Twitter

I have just recently hopped on the Twitter bandwagon, hoping to share some news from my design blog at alandesigns. I only have, what, 5 followers right now, so when I shared a link to my latest Adobe Illustrator tutorial I didn’t expect much. Lo and behold, I woke up this morning to a whopping [...]